Job Description

Director of Risk Management and Performance Improvement

Salary: $80,000-$100,000 annually + Bonus!!!

Join a Leader in Behavioral Healthcare

Ridgeview Institute Smyrna is seeking an experienced and driven Director of Risk Management and Performance Improvement to join our leadership team. This key position plays a vital role in advancing patient safety, regulatory compliance, quality outcomes, and organizational excellence throughout our behavioral health hospital.

If you are passionate about quality improvement, risk mitigation, patient advocacy, and healthcare leadership, we invite you to apply.

Position Summary

The Director of Risk Management and Performance Improvement is responsible for developing, implementing, and overseeing comprehensive risk management, patient safety, and performance improvement programs. This leader collaborates closely with executive leadership, medical staff, department leaders, and regulatory agencies to ensure compliance with accreditation standards while driving continuous improvement initiatives.

Key Responsibilities

• Lead and oversee hospital-wide performance improvement activities and quality initiatives.
• Analyze incident reports, patient satisfaction surveys, grievances, and adverse events to identify trends and opportunities for improvement.
• Prepare and present quality, safety, and risk management reports to the Quality Council, Medical Executive Committee, and Board of Directors.
• Coordinate readiness activities for Joint Commission, CMS, OSHA, and state regulatory surveys.
• Manages communications and corrective action responses with accrediting and regulatory agencies.
• Oversee the hospital's Patient Advocate , ensuring patient rights are protected and concerns are addressed appropriately.
• Maintain compliance records, performance metrics, audit documentation, and regulatory reporting requirements.
• Support a culture of safety, accountability, and continuous quality improvement across the organization.

Qualifications

Education

• Bachelor's degree in Nursing or a related healthcare field preferred

Experience

• 2-3+ years of healthcare or behavioral health experience with a focus on quality management, risk management, compliance, or performance improvement preferred

Skills

• Knowledge of Joint Commission, CMS, OSHA, and healthcare regulatory standards
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Advanced organizational and leadership capabilities
• Proficiency in Microsoft Office Suite, including Excel

Why Ridgeview Institute Smyrna?

• Competitive salary and comprehensive benefits package
• Opportunity to make a meaningful impact on patient safety and quality care
• Collaborative and mission-driven leadership team
• Professional growth and development opportunities
• Supportive and inclusive workplace culture

If you are ready to lead quality improvement initiatives, strengthen patient safety programs, and help shape the future of behavioral healthcare, we'd love to hear from you.

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