Job Description

Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification.

Responsibilities:

Maintain and provide outstanding Customer Service Levels with any AML related items. Review alerts and triggers, investigate activity, and make confident calls on what’s suspicious. Run due diligence checks (PEP, sanctions, account reviews) using our back-office tools. Jump in on escalations from Payments, KYC, Customer Support, Compliance, and VIP. Monitor daily reports to spot fraud, odd behavior, or anything that feels “not quite right.” Analyze player transactions and gameplay, requesting verification when needed. Track and document cases that need to be reported to regulators and state authorities. Identify trends or patterns in fraud/AML and flag them to leadership before they escalate. Create clear, detailed SARs backed by solid documentation. Prepare weekly compliance reports for leadership and committee meetings. Raise any system issues, bugs, or process hiccups to keep operations running smoothly. Salary: $54,000 - $60,000 USD #LI-OP1

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